Last Updated: September 30, 2026
Welcome to Nightingale On Call, LLC.
These Terms & Conditions (“Terms”) govern your use of the Nightingale On Call, LLC website and your purchase, registration, or use of courses, training, and other services offered by Nightingale On Call, LLC (“Nightingale On Call,” “we,” “us,” or “our”).
By accessing this website, registering for a course, purchasing services, or otherwise using our services, you acknowledge and agree to these Terms.
If you do not agree with these Terms, please do not use this website or purchase services through it.
OUR SERVICES
Nightingale On Call, LLC provides CPR, Basic Life Support (BLS), Heartsaver, and related safety, emergency-response, and educational training services.
Course offerings, schedules, locations, pricing, availability, instructors, and other details may change from time to time.
We reserve the right to modify, reschedule, discontinue, or replace course offerings when reasonably necessary.
COURSE REGISTRATION
Registration is subject to course availability.
Participants are responsible for providing accurate and complete information when registering for a course.
You are responsible for reviewing your registration information, including the course type, date, time, location, and any prerequisites, before completing your registration.
Registration for a course does not guarantee successful course completion or issuance of a course completion card.
PAYMENT
Payment may be required at the time of registration unless other arrangements have been made with Nightingale On Call, LLC.
Prices are listed in U.S. dollars unless otherwise indicated.
You agree to provide accurate billing and payment information and authorize the applicable payment processor to charge the amount associated with your purchase.
Nightingale On Call, LLC reserves the right to correct pricing or clerical errors. If an error materially affects a transaction that has already been completed, we will contact the customer regarding appropriate options.
CANCELLATIONS, RESCHEDULING & REFUNDS
Course cancellations, rescheduling requests, refunds, no-shows, late arrivals, and related matters are governed by the Nightingale On Call, LLC Business Policies posted on this website.
By registering for or purchasing a course or service, you acknowledge that you have had an opportunity to review those policies.
Nightingale On Call, LLC reserves the right to cancel or reschedule a course when reasonably necessary due to instructor illness, insufficient enrollment, severe weather, facility issues, emergencies, or circumstances beyond our reasonable control.
If Nightingale On Call cancels a course, affected participants will be offered an appropriate remedy consistent with our Business Policies.
COURSE ATTENDANCE & PUNCTUALITY
Participants are expected to arrive on time and remain for the duration of the course as required.
Certain courses require completion of a specified amount of instructional time, skills practice, testing, or evaluation.
Late arrival or early departure may prevent a participant from satisfying course requirements and may result in the participant being unable to receive a course completion card.
Any rescheduling or refund resulting from a participant's late arrival, early departure, or failure to attend is subject to our Business Policies.
COURSE COMPLETION & COMPETENCY REQUIREMENTS
Payment for or attendance at a course does not guarantee successful completion.
Participants must satisfy all requirements applicable to the course, which may include attendance, participation, written examinations, hands-on skills demonstrations, and competency evaluations.
Nightingale On Call, LLC will not issue a course completion card or otherwise represent that a participant successfully completed a course when applicable completion requirements have not been satisfied.
AMERICAN HEART ASSOCIATION COURSES
Courses identified as American Heart Association (AHA) courses are conducted in accordance with applicable AHA course requirements and guidelines.
The American Heart Association is a separate organization from Nightingale On Call, LLC.
AHA course names, trademarks, educational materials, logos, and other intellectual property belong to the American Heart Association or their respective owners.
Additional information concerning our relationship to the American Heart Association is provided in our Legal Disclosures.
EMPLOYER & LICENSING REQUIREMENTS
Participants are responsible for determining whether a course or course completion card satisfies the requirements of their employer, licensing board, school, credentialing organization, regulatory agency, or other organization.
Nightingale On Call, LLC does not guarantee that a particular course will satisfy every employer, licensing, educational, or regulatory requirement.
If you are uncertain which course you need, we encourage you to confirm the requirement with your employer or applicable organization before registering.
BUSINESS & GROUP TRAINING
Organizations arranging training for employees, students, members, or other groups are responsible for providing accurate information regarding the number of participants, requested course type, training location, scheduling requirements, and other relevant information.
Additional terms, pricing, minimum participant requirements, deposits, travel charges, cancellation provisions, or other conditions may apply to private or on-site group training.
Where a separate written proposal, quote, invoice, or agreement has been provided for group training, the terms of that document will apply in addition to these Terms. If there is a direct conflict, the more specific written agreement will control with respect to that service.
PARTICIPANT CONDUCT
Participants are expected to behave professionally and respectfully toward instructors and other participants.
Nightingale On Call, LLC reserves the right to remove a participant from a course for threatening, abusive, disruptive, unsafe, discriminatory, harassing, or otherwise inappropriate conduct.
A participant may also be removed for intentionally interfering with instruction, equipment, or another participant's ability to complete the course.
Eligibility for a refund or rescheduling following removal from a course will be determined in accordance with our Business Policies and applicable law.
HEALTH & PHYSICAL PARTICIPATION
Some training activities may involve kneeling, bending, chest compressions, use of training manikins, or other physical activity.
Participants are responsible for considering their own ability to safely participate in these activities and for informing the instructor if an accommodation may be needed.
Nightingale On Call, LLC will make reasonable efforts to address appropriate accommodation requests consistent with applicable law and course requirements.
Nothing in this section requires a participant to disclose private medical information beyond what may reasonably be necessary to request an accommodation.
EDUCATIONAL PURPOSE
Training provided by Nightingale On Call, LLC is intended for educational and skills-training purposes.
Information presented through our website or courses is not individualized medical advice, diagnosis, or treatment.
In an actual medical emergency, call 911 or the appropriate emergency response service.
WEBSITE USE
You agree to use this website only for lawful purposes.
You may not attempt to interfere with the website's operation, gain unauthorized access to systems or information, introduce malicious software, impersonate another person, submit fraudulent information, or use the website in a manner that violates applicable law.
INTELLECTUAL PROPERTY
Unless otherwise indicated, original website content, branding, graphics, photographs, text, and other materials created by Nightingale On Call, LLC are owned by Nightingale On Call, LLC.
You may use our website for personal and legitimate business purposes associated with obtaining information about or purchasing our services.
You may not reproduce, distribute, sell, republish, modify, or commercially exploit our proprietary content without written permission.
Course materials and other content belonging to the American Heart Association or other third parties remain the property of their respective owners.
THIRD-PARTY SERVICES
Our website may use or link to services provided by third parties, including payment processors, scheduling systems, website providers, mapping services, communication platforms, or certification organizations.
Nightingale On Call, LLC does not control these third-party services and is not responsible for their independent terms, policies, availability, security, or actions.
Use of those services may be subject to additional terms established by the applicable provider.
PRIVACY
Our collection and use of personal information are described in our Privacy Policy.
By using our website or services, you acknowledge that information may be collected, processed, and maintained as described in that policy and as otherwise permitted or required by law.
DISCLAIMERS
Nightingale On Call, LLC makes reasonable efforts to provide accurate information and high-quality training.
However, we do not guarantee that website information will always be error-free, uninterrupted, or completely current.
We do not guarantee any particular employment, licensing, credentialing, professional, medical, or emergency outcome resulting from participation in our courses or use of information provided through our website.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Nightingale On Call, LLC and its owners, employees, instructors, contractors, and representatives shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of this website, participation in training, or use of information or skills obtained through our services.
Nothing in these Terms is intended to waive a right or exclude liability that cannot legally be waived or excluded under applicable law.
INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, damages, or expenses resulting from your unlawful use of this website, fraudulent conduct, intentional misconduct, or material violation of these Terms.
Nothing in this provision is intended to impose liability where doing so would be prohibited by applicable law.
DISPUTES & GOOD-FAITH RESOLUTION
If you have a concern regarding a course, payment, service, or experience with Nightingale On Call, LLC, we encourage you to contact us promptly so that we have an opportunity to address the matter.
Our process for customer concerns and dissatisfaction is further described in our Business Policies.
Both parties are encouraged to make a reasonable good-faith effort to resolve disputes directly before pursuing formal legal remedies.
CHARGEBACKS & PAYMENT DISPUTES
If you believe a charge is incorrect, please contact Nightingale On Call, LLC promptly so we have an opportunity to investigate and resolve the issue.
Nothing in these Terms limits any lawful right you may have to dispute a charge with your financial institution or payment provider.
Knowingly initiating a fraudulent payment dispute or chargeback may result in Nightingale On Call, LLC pursuing available remedies.
GOVERNING LAW
These Terms and your use of this website and our services shall be governed by the laws of the State of Georgia, without regard to conflict-of-law principles, except where otherwise required by applicable law.
SEVERABILITY
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
NO WAIVER
Failure by Nightingale On Call, LLC to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.
CHANGES TO THESE TERMS
Nightingale On Call, LLC reserves the right to update these Terms & Conditions from time to time.
Changes become effective when posted on our website unless otherwise stated.
Your continued use of the website or purchase of services following an update constitutes acknowledgment of the revised Terms to the extent permitted by applicable law.
CONTACT INFORMATION
Questions regarding these Terms & Conditions may be directed to:
Nightingale On Call, LLC
Flowery Branch, Georgia
Phone: 470-310-1977
Email: trainer@n-oc.us
Website: www.n-oc.us
© 2026 Nightingale On Call, LLC. All rights reserved.
(470) 310-1977
Flowery Branch, GA 30542, USA
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